Notifications: Subscribers vs Internal Alerts

There are two different “notification” concepts in StatusPage.me:

• Status page subscriber notifications (public-facing) — your visitors subscribe and get updates when you post incidents or maintenance.
• Internal alerts (team-facing) — you and your team get alerted when something needs attention.

This page explains how they fit together and points you to the right settings screens.

If you’re trying to notify users who visit your status page, you want subscriber notifications: Managing Status Page Subscribers.

Status Page Subscriber Notifications (Public)

Subscriber notifications are sent when you publish updates your users should know about:

• A new incident is created
• An incident is updated or resolved
• Scheduled maintenance is announced, started, or completed

To enable the public Subscribe button:

1. Go to your status page settings
2. Open the Notifications tab
3. Enable Allow public subscriptions
4. Save

Learn more: Managing Status Page Subscribers.

Internal Alert Channels (Team)

Internal alerts are delivered to notification channels (email/SMS/webhook/Slack/Discord).

Configure channels here: Notification Channels Overview.

Important: the monitor create/edit screen does not offer per-monitor “notification method” selection. Internal alerts are routed via your configured notification channels.

If you need to grant teammates access to manage alerts and status pages, see Teams.

Publishing Updates (What Triggers Subscriber Emails)

Subscribers only receive notifications for updates you publish:

• Creating and managing incidents
• Scheduling maintenance windows

Related Guides

• Set up your first monitor
• Create your first status page
• Analytics dashboard

What’s Next?

• Manage status page subscribers
• Set up internal notification channels
• Understand uptime and SLA reports
• Choose monitoring locations